Parking Permits
Councils can comprehensively manage parking permits with the Parking Permits module of iConciergeCRM. The Parking Permits module is a modern and intuitive system with a self-service space for residents that allows them to create, verify their identity, pay and manage their parking permits in the one application.
Designed specifically for local government councils taking into consideration intuitive customer interactions regarding all aspects of parking permits.
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Smart Self Service
Deliver a complete self-service experience to your residents. Customers are able to create, and manage their parking permits in the one account through an easy to use app.
In-built smart controls ensure that only those eligible can apply for a permit.
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Online Payments
With integrated online payments, residents can easily make payments for their parking permits through the mobile application.
Where an application is declined due to ineligibility, refunds can be processed through the system by staff with access privileges.
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Insights
Comprehensive dashboards and report capabilities deliver valuable data, analytics and shared insights to drive improved performance.
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Smart Notifications
Residents are provided with real-time feedback and notifications reminding them of parking permit expiry dates.